Mix & Match Mou Promotion

Mix & Match Mou Plan
Malaysia’s Most Flexible Home Service Subscription Plan!

Say hello to a clean, comfy home-on your terms! With our Mix & Match Mou Plan, you get professional home services from as low as RM69/month. Whether you're looking to freshen up your sofa, deep clean your mattress, service your aircond, or just need a part-time maid to tidy up-we've got you covered.

What's Included?
Enjoy 1 of the 4 Premium Services with Each Visit

Mattress Cleaning Service

Sofa Cleaning Service

Aircond Cleaning Service

Part Time Maid Cleaning Service

		🔥 Prefer a bit more? Add a Top-Up for just RM50/month to enjoy an additional service!

Affordable Plans. Flexible Choices.

Feature / Plan	Premium Plan	Basic Plan	Ala Carte
Monthly Fee	RM88	RM69	RM100 - RM300
Number of Services / year	12 times	6 times	Upon Request
Multiple Household Address	Yes	2 addresses	Upon Request
Service Options	ALL	ALL	Upon Request
Service Month	Every Month	Every 2 Months	Upon Request
FREE Add-On Services	Yes	Yes	-
Top-Up for Extra Service	RM50/service	RM50/service	-
Total Value	Up to RM2,600	Up to RM1,500	-

FREE Hot Steaming Services — No Extra Charges!

*Not applicable for Part-Time Maid Service

Curtain Steam Cleaning

Pillow Steam Cleaning

Toilet Glass Steam Cleaning

How Does It Work?

Choose between RM88 or RM69 Monthly Plan and subscribe through our friendly sales team.

Confirmation

Fill in your details and confirm your preferred address. Our customer service team will then contact you.

First Cleaning

Your first service will be an Upholstery Cleaning session — it also includes 3 free steaming add-ons!

Mix & Match

From your second service onward, choose any cleaning service you need, anytime, at any location.

FAQ

1. What is the Mix & Match Mou Plan all about?

The Mix & Match Mou Plan is an affordable and flexible all-in-one home service package in Malaysia. With a monthly subscription starting from just RM69, you can enjoy professional home cleaning services at your convenience. Our expert cleaning team will visit your home every two months to provide the service of your choice.

2. How much is the Mix & Match Mou Plan?

We offer two flexible plans to suit your needs:

Standard Plan – RM69/month

1 service every 2 months (6 times/year)
Choose from 4 services:
1. Mattress Cleaning
2. Sofa Cleaning
3. Aircond Cleaning
4. Part-Time Maid Service
Option to top-up RM50/month for 1 extra service
Shareable with up to 2 addresses

Premium Plan – RM88/month

1 service every month (12 times/year)
Includes the same 4 service options
No limit on address sharing
Worth up to RM2,600/year

Both plans give you convenience, savings, and the freedom to mix & match the services your home needs most.

3. What services are included in the Mix & Match Mou Plan? Are there any selection restrictions?

As a Mix & Match subscriber, you can choose from the following four Bon Maintenance services:

Mattress Cleaning Service
Sofa Cleaning Service
Aircond Cleaning Service
Part-Time Maid Service

We offer two flexible plans:
RM88 Premium Plan

Enjoy 1 cleaning service every month (12 times/year)
First cleaning begins immediately in Month 1
No service selection restrictions — choose any service from Day 1
Shareable with multiple addresses

RM69 Standard Plan

Receive 1 cleaning service every 2 months (6 times/year)
First cleaning begins in Month 2
For your first cleaning session, you must choose either:
1. Mattress Cleaning (any size), or
2. Sofa Cleaning (any size)
From the second session onward, you are free to choose any of the four services
Shareable with up to 2 addresses

Both plans allow you to top-up RM50/month to enjoy an extra service.

4. How does the subscription process work?

How does the subscription process work?

We offer two subscription options — each with its own cycle:
RM69 Standard Plan Month 1: Payment only (no service yet — but you can top up RM50 for an add-on service if needed!)
Month 2: First service begins (choose Mattress or Sofa cleaning only for the first session)
Month 3: No service (optional RM50 top-up available)
Month 4 onward: One service every alternate month

RM88 Premium Plan
Month 1: Payment + First cleaning service starts immediately (choose Mattress or Sofa cleaning only for the first session)
Month 2 onward: One service every month

You can top-up RM50/month to enjoy one additional service under either plan. Choose the plan that suits your lifestyle best!

5. Can I choose any service for my first cleaning session?

Yes, but your first cleaning session is limited to either our Mattress Cleaning Service or Sofa Cleaning Service—any size you like!

After that, you’ll have the freedom to choose any of the four services below:

Mattress Cleaning Service
Sofa Cleaning Service
Aircond Cleaning Service
Part-Time Maid Service

6. Can I add more services in a month?

Yes! You can top-up RM50 to get one additional service per month. However, you can only top-up once per month.

7. Is there a contract or long-term commitment?

No, the Mix & Match Mou Plan has no contract. You can cancel anytime, anywhere, without penalties.

8. Do you offer any rewards for long-term subscribers?

Yes! If you stay subscribed for 6 months, you will receive a FREE Part-Time Maid Service in your 7th month as a special reward! 🎉

9. How can I subscribe to the Mix & Match Mou Plan?

You can easily subscribe through our platform below:

RM69 Standard Plan - https://subplace.com/plan/Mix-Match-Mou-6-times-174464130888027811
RM88 Premium Plan - https://subplace.com/plan/Mix-Match-Mou-12-Times-174367777733027808

Just sign up, choose your plan, and you're all set!

10. How do I select my service for alternate months?

Once your monthly payment is deducted, our team will contact you within 2-3 days to confirm your preferred service for that cycle.

Important Note:
Services must be used within the pre-set months: Month 2, 4, 6, 8, 10, 12, and so on.
Unused services cannot be carried forward to the next month.

11. What happens if I don’t select my service in time?

No worries!

Our Customer Service team will give you 2–3 calls before the 25th of the month to confirm your preferred service.

However, if we’re unable to reach you or you don’t confirm your selection by the 25th, your service for that cycle will be forfeited.

12. How do I make my monthly payment?

Your subscription fee will be auto-deducted every month. If you’d like to add a top-up service (RM50 per additional service), just contact our team to arrange it.

13. Can I pay in cash?

Unfortunately, no. We practise a cashless payment process, and all payments are made online through our platforms.

Monthly Subscription Plan: Payment is made via our online platform.

Top-Up Service: Simply contact our Customer Service and proceed with bank transfer.

14. How do I cancel or terminate my subscription plan?

If you wish to cancel, simply contact our customer service team, and they’ll assist you with the process.

15. Where can I find more information about the services offered?

For more details, visit our website: www.bonmaintenance.com.my

16. Can I purchase more than one plan?

Yes! You can subscribe to multiple plans if you’d like to enjoy additional services for different properties or family members.

17. Who will be providing the cleaning services?

All cleaning services are carried out by our trained and professional Bon Maintenance team. We ensure that every crew member is experienced, trustworthy, and committed to delivering quality service to your home.

18. Can I change my selected service after confirming it?

Yes, you can! You just need to contact our Customer Service Team at least 3 days before your confirmed service date to make the change.

If you’re unsure which service to pick, we’re happy to help you choose the most suitable one for your needs.

19. Can I book the service for a specific day or time?

We’ll do our best to accommodate your preferred schedule! After confirming your service, our team will contact you to arrange a suitable date and time based on availability.

20. Is there a refund if I skip a service or cancel?

Since this is a subscription plan, we’re unable to offer refunds for unused or skipped services. However, you may still enjoy the plan benefits as long as your subscription is active!

21. Can I transfer my plan to someone else?

Yes, you can! If you’d like to transfer your plan to a friend or family member, just let our customer service team know in advance. We’re happy to assist.

22. Can I share this plan with my friends and family?

Yes, absolutely! We hope everyone gets to enjoy the service and live a cleaner, healthier lifestyle together. 😊

23. How long is the Part-Time Cleaning Service under this Subscription Plan?

For this package, you’ll get either 2 cleaners for 2 hours or 1 cleaner for 4 hours, and yes — equipment & tools are included for every session.

24. How long does each service usually take?

On average, each service takes around 2–3 hours depending on the type of service selected.

25. Can I choose the same service every time?

Yes, absolutely! However, your first service must be from the Upholstery Cleaning category (Mattress or Sofa Cleaning Service). After that, you're free to choose the same service repeatedly or switch it up based on your needs.

26. How do the free Curtain, Pillow, and Toilet Glass Cleaning services work?

Great question! Every time you select a service other than Part-Time Cleaning, we’ll automatically include these three complimentary add-ons:

Curtain Steam Cleaning
Pillow Steam Cleaning
Toilet Glass Steam Cleaning

These will be done during the same appointment at no extra cost!

27. Are equipment and tools included for all services?

Yes! No matter which service you choose, we’ll bring all necessary equipment and cleaning tools right to your doorstep.

28. I noticed there are two plans — what’s the difference?

Great question! We actually offer two types of plans to suit different needs:

RM88 Premium Plan: A monthly subscription that gives you 12 services a year. You’ll have access to 4 service options and can use it at any household address — super flexible and perfect for families or those with multiple properties!

RM69 Standard Plan: A monthly subscription with 6 services a year, also with 4 service options, but it’s limited to just 2 household addresses.

Bonus: Both plans let you top up an extra service for just RM50, so feel free to mix and match based on your needs!

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